Deliver exceptional service to every one of your customers.
StrattoVoice is the AI communication platform that answers every call, text, and message — and resolves it in your own systems, not just takes a message.
Inbound · Outbound · SMS · WhatsApp · Email
Your call center and IVR can't keep up anymore.
Call volume is up, patience is down, and your IVR still answers with a menu. The answers your callers want live in systems your agents have to dig through by hand. Good companies lose good customers in the gap.
- Your IVR sends callers through a menu maze — then drops them in a queue to wait.
- After hours and at peak, calls overflow to voicemail. Customers hang up and call someone else.
- Agents can't resolve a balance, a bill, or a claim without putting the caller on hold to navigate three systems.
- Every transfer and "let me check on that" is a customer's patience — and your cost-per-call — running down.
The Platform
Every channel in. One outcome out.
StrattoVoice answers on any channel, routes the conversation like your best agent, and reaches straight into your systems of record — so the call ends resolved, not stuck in a queue.
StrattoVoice Router · Orchestration The request is finished — not logged, not deflected. Actually done.
Every Channel
One Platform
AI Agent Team
Your Systems
The Outcome
The request is finished — not logged, not deflected. Actually done.
Not one AI doing everything — a team of specialists, each on a lean, scoped context. No cross-talk, no hallucinations.
Every customer. Every channel. Every time.
We didn't start with AI.
We started with the carriers.
Since 1995, our team has built carrier-grade voice systems handling millions of calls — for mobile carriers, banks, insurers, and financial-services firms. Auto-attendant, voicemail, IVR, speech recognition, and call automation. We had speech recognition in production in 1999, before "voice AI" was a phrase. We own the entire voice stack — not a reseller wrapper — which is why a serious contact center can trust it with real call volume.
- Building voice since
- 1995
- Speech recognition in production
- Since 1999
- Trusted by
- Mobile Carriers, Banking, Insurance
How we work
A disciplined path from first call to fully live.
No black boxes, no runaway scope. Every engagement moves through six defined stages — each with a clear deliverable, a decision gate, and measurable acceptance criteria. You always know where you stand and what comes next.
- 1Assessment Map the pain, size the valueDeliverable
Opportunity assessment + value hypothesis
Gate Go / no-go on scope - 2Concept Scope, requirements, roles alignedDeliverable
Solution blueprint + requirements + RACI
Gate Signed scope & acceptance criteria - 3Prototype Hear it before you commitDeliverable
Working prototype on your top use case
Gate Validated concept - 4MVP Production-grade and integratedDeliverable
Production MVP + tests + security review
Gate Acceptance tests pass + sign-off - 5Tuning Calibrated to your KPIsDeliverable
System meeting your agreed KPIs
Gate KPI targets met - 6Operate & Improve Run to SLA, improve continuouslyDeliverable
SLA-backed operations + improvement roadmap
Gate Continuous review cadence
Every stage ends in a decision you control — stop, expand, or go deeper, on evidence, not faith.
Defined acceptance criteria · Security & compliance review · Measurable KPIs · Grounded in ISO/IEC/IEEE 12207 + CMMI practice
One engine. Two ways to deploy it.
Built for the enterprise contact center, available to every business.
Built for your exact workflow.
For any organization running a call center and an IVR — credit unions, banks, utilities, insurers. Deep integration with your systems of record — core banking, billing, CRM, ticketing — so the AI resolves a balance, a bill, or a claim, not just takes a message.
Your industry, pre-configured.
Pre-built AI communication apps for dental offices, medical clinics, salons, home services, and more. Up and running in 24 hours.
- 24/7 call answering
- Real-time booking
- SMS & email confirmations
- Reschedule, cancel & follow-up
Reduce your cost to serve.
Elevate every customer experience.
Better service at a lower cost — on every call, every channel, 24/7. Request a demo and hear StrattoVoice handle a real one, live.