Every patient call answered instantly.
The StrattoVoice Medical App handles appointment requests, prescription refill inquiries, and scheduling questions 24/7 — HIPAA-compliant, so your staff can focus on patients in the room.
The problem
Every missed call is money walking out the door.
- Front desk too busy with check-ins to answer calls.
- Long hold times frustrate patients into leaving.
- No coverage for lunch breaks or after-hours calls.
- Overwhelmed staff make scheduling errors.
- Every call answered in seconds — 24/7, no voicemail.
- Appointments booked straight into your calendar or software.
- Instant SMS and email confirmation on every booking.
- Natural, on-brand conversations in English and Spanish.
How it works
From the first ring to a booked appointment.
Voice first, with SMS, WhatsApp, and email follow-ups handled as one conversation, not three disconnected threads.
- 01 Books appointments Checks real availability and books directly into your EHR schedule.
- 02 Identifies patients Looks up existing records by name or phone number in real time.
- 03 Creates records Registers new patients with demographics captured from the call.
- 04 Sends confirmations SMS and email with a calendar invite — patient and office notified instantly.
Integrations
It books into the tools you already run.
No rip and replace. StrattoVoice reads your real availability and writes appointments straight into your existing system, in real time.
HIPAA-compliant, with a Business Associate Agreement (BAA) included and encrypted PHI handling. 8 EHR platforms supported natively; NextGen Healthcare, Veradigm (Allscripts), and Greenway Health coming soon.
Pricing
Plans sized to your call volume.
7-day free trial on every plan. Cancel anytime during the trial — no charges, no questions asked.
Reliability & security
Reliable, secure, always on.
Questions
Common questions
How fast can I go live?
Your app starts answering calls within minutes — connect your number and set your hours, services, and booking rules. Connecting to your existing booking or practice-management software is handled by our team, typically in 2–4 business days.
Will my customers know it's AI?
We're transparent whenever a caller asks. Most people find the conversation natural — it greets callers, answers questions, and books appointments without the awkward menu trees of older phone systems.
What happens if it can't handle a call?
It can transfer to a person, take a detailed message, or schedule a callback — you set the rules. Nothing falls through the cracks.
Can I keep my current phone number?
Yes. Forward your existing number or use a new one we provide — no change to your printed materials or online listings required.
Is there a long-term contract?
No. Plans are month-to-month and you can cancel anytime.
Our front desk was drowning in calls during morning rush. StrattoVoice now handles new patient scheduling, appointment confirmations, and refill inquiries automatically. Patient satisfaction scores are up and staff stress is down.
Every patient answered. Every time.
Pick a plan, configure your business, and your app starts answering.